This is my first time posting here. I am a bit overwhelmed by what I was told and don’t know where else to look. If there is a better place to go please tell me. Thank you all in advance for any help or advice.
I have had several issues since we bought this car brand new. 2 have happened since before the warranty went out and was “fixed” repeatedly by the dealer only to pop up again months later. This most recent trip to a dealer has added some new information and I don’t know how best to handle it.
Originally we were taking it in for an oil change. The night before the chime went off and the symbol said Service Airbag System. This has happened before several times. It won’t stay on forever, it would turn off at times. It also happens when no one or anything is in the passenger seat. My dad took it to a dealer near us for both the oil change and to see why it keeps popping up even after they fix it. The dealer told him that there is something wrong with the wires under the seat. He said it looked like water damage. The problem is the car never been under water and this has popped up since almost the beginning when we bought it brand new. The dealer said it also might explain the other problem we have had with the ignition coil.
My dad has theorized it means the original dealer sold us the new car as already damaged. Back then the dealer pushed us towards the choice of their last 2 cars that were in the outside display area, saying we could get a real good deal on one of these 2.
The dealer we are at now said to call Chrysler directly from the number in the manual and explain the situation. I don’t know what to even say. It’s very overwhelming. Has anyone dealt with something like this before?
Pseudo TL:DR: All together the car would randomly turn on the symbol to service the airbag system and then randomly turn off. Sometimes lasting a couple hours. We’ve also had issues with the car stuttering while idling and driving that turned out to be a malfunctioning ignition coil. Both problems have started since way before 25000 miles, so way before warranty expired. The warranty is expired now. Problems have been repeatedly fixed only to happen again at a later date. Now a dealer is claiming water damage under the seat might be the cause.